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Privacy Policy - Flowgenic Technologies

Privacy Policy

Last updated: September 03, 2025

This Privacy Notice for Flowgenic Technologies ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services').

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you have any questions, please contact us at info.flowgenic@gmail.com.

Summary of Key Points

Information We Collect

We collect personal information that you provide to us, including names, email addresses, usernames, and passwords.

Sensitive Information

We do not process sensitive personal information.

How We Process Information

We process your information to provide, improve, and administer our Services.

Information Sharing

We may share information in specific situations and with specific third parties.

Your Rights

You have rights regarding your personal information based on your location.

Contact Us

Email us at info.flowgenic@gmail.com to exercise your rights.

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You:
  • Names
  • Phone numbers
  • Email addresses
  • Usernames
  • Passwords
Sensitive Information: We do not process sensitive information.
Application Data

If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

  • Push Notifications: We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts
  • To deliver and facilitate delivery of services to the user
  • To request feedback
  • To send you marketing and promotional communications
  • To deliver targeted advertising to you
  • To post testimonials
  • To evaluate and improve our Services, products, marketing, and your experience
  • To identify usage trends
  • To determine the effectiveness of our marketing and promotional campaigns
  • To comply with our legal obligations

3. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with specific third parties.

We may need to share your personal information in the following situations:

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

5. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security.

6. What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Withdrawing your consent:

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at info.flowgenic@gmail.com.

7. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

8. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at info.flowgenic@gmail.com or contact us by post at:

Flowgenic Technologies
Lalitpur
Kathmandu, Bagmati 44600
Nepal
Need to exercise your data rights?

Submit a data subject access request to review, update, or delete your personal information.

Contact Us